QMP

The Quality standard for Mailing Production is a quality standard, like ISO or a kite mark, specially developed to test the expertise and procedures of mailing houses to cope with client needs in the modern mailing environment. Mailing houses have to achieve a qualifying standard and maintain that standard to reassure customers that best practice is being applied to their projects at all times. The scheme is overseen by the Royal Mail, the Direct Marketing Association and the Incorporated Society of British Advertisers (ISBA). Annual assessment and half yearly customer surveys ensure that standards are maintained or accreditation is withdrawn.

Paton Brown Ltd has been a QMP accredited mailing house since the scheme's inception.