About

About Us

As an established company, Paton Brown was known initially for specialist direct mail and print services, but as you read about us you will see we have much more to offer.

Based in Greater Manchester, we are a cost-effective fulfilment company offering e-commerce fulfilment, warehousing, distribution, data services, direct mail and print. Our clients have access to a wide and varied portfolio of services, therefore enabling them to have the most efficient method of delivering challenging campaigns. 

History

The company was formed over 50 years ago by Mrs Cooper and Mrs Brown (Mrs Cooper decided to use her maiden name of Paton…hence Paton Brown) in Albert Road to fulfil the need to provide a cost effective and professional inserting service for businesses all over Manchester.

In 1990 the company had out grown Albert Road and moved to larger premises in Printworks Lane.

Today, we still focus our attention on the needs of the buyer by emphasising the needs of a seller. Initially created as a sales promotion company, which continues to be the company’s core business, Paton Brown has evolved into one of the UK’s leading marketing support services provider.

With each specialist operational activity integrating with another, our experience and organisational skills help provide the consistent standard of quality and reliability that our customers demand. With years of experience behind us, we pride ourselves on dynamic thinking, high enthusiasm and the unique sparkle we bring to every project.

In addition to our full service product fulfilment and distribution centre, direct mail and print continues to be our speciality. Our new partnership with Acrobat Marketing Solutions, now ensures we can offer agency level creative solutions, data management, direct mail production, print management and print warehousing.

This complete mix of concept to delivery gives us an unrivalled offering to our clients. Our new services combined with our history of customer satisfaction, cost efficiencies and service delivery, takes our business to new heights facilitating a unique proposition.                                      

The quality of our work is paramount to our and your business’s success. We have a robust quality control process which runs throughout the entire business. Multiple ISO and Achilles accreditations alongside system accreditations such as Cyber Essentials ensure your business is in safe hands. Our proven procedures provide you with a dependable service enhancing your customer interaction with your brand or product.

Our feedback shows high quality is the top feature clients notice about us. Previous clients praise our 50 dedicated staff. Many have worked in the product fulfilment and direct mail industry for over 25 years. Paton Brown ensure each member of our team receives appropriate support and resources to produce work of exemplary standards. The acquired experience and knowledge of our team reduces production problems by foreseeing and rectifying any issues preventing unnecessary costs.

We are experts in identifying ways in which to save you money on your day to day products or orders. This can quite often mean small changes to specifications of direct mail campaigns or a change in postal requirements. Our account management and production staff continually look for opportunities to enhance and underpin your business, supporting your sales requirements, targets, product fulfilment or delivery.

Simply put, our staff are highly dedicated individuals providing you with an outstanding business experience, safe in the knowledge that we understand and have your best interests at heart.

Want to know more?

Get in touch today

We pride ourselves on a premium level of service and keen attention to detail from the largest to the smallest of campaigns. Our expert team will work tirelessly to ensure that your requirements are fully met in today’s highly competitive environment.

Whether bespoke or cost specific solutions, we aim to fully understand your objectives and deliver products on time and within your budget.

Please explore our extensive range of services and if you require any further information, we will be delighted to discuss your requirements.

What People Think About Us

I am extremely pleased with the quality of service and the professional and friendly management support we have received from Paton Brown since they won the contract for the storage, fulfilment, distribution and stock management of all Calor promotional POS. I would have no hesitation in recommending Paton Brown to…

Kate Cox

I have found Paton Brown to be the perfect one-stop solution for all printing, database and mailing needs. Working with a number of clients, it is important that our company gets things right first time with minimal delays. Paton Brown has consistently delivered excellent service and quality products allowing us…

Aamer Naeem

The service from Paton Brown has been absolutely fantastic! I wouldn’t hesitate to recommend you guys to anyone, especially new businesses looking to outsource their fulfilment. They have helped us free up our storage space, as well as took all the hassle out of having to pick, pack and despatch.…

Adam Mileusnic

When making a choice of fulfilment companies that would be suitable to work alongside Bearly Loved, we needed a business that could take care of our service needs whilst also reflecting our core values. Paton Brown stood out from all the rest, on every level they have exceeded our expectations…

Andrea Lea